Policies


Internet

WiFi is available in all areas and is free of charge.

Parking

Free private parking is possible on site (reservation is not needed).

Pets

Pets are allowed. Charges may be applicable.

Children and extra bed policy

Children of any age are allowed. Children up to and including 17 years old stay for free when using an existing bed. People no matter the age stay for US$20 per person per night when using an available extra bed. No cots are available. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.


Important Information
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Motel Santa Cruz in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A damage deposit of USD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.